Qmatic will guarantee high efficiency while taking care of your customers
Improve your processes, increase your productivity and the connection with your customers.
Implement work methods and processes that allow better care.
Provide a better shopping experience that is reflected in your sales and new consumers.
Get all the benefits of data collection and monitor the way you are providing your services.
Solve current problems such as:
- A secure and contactless customer journey.
- Limit the number of people in the same space.
- A more efficient user experience that generates connections.
Prisma Technology Corporation is the only Premier solutions partner for Qmatic in Latin America.
When implementing Qmatic Cloud Solutions there are benefits waiting for you.
Ease of generating budgets in a short time
Managing expenses for your clients will be much easier.
Low total cost of ownership
Reduces costs as no time is needed for installation and maintenance.
All in just one product
Hosting, maintenance, updates and support: everything is included in a single subscription.
Discover Qmatic Cloud Appointment
An easy, precise and safe way to make the entire journey of a client, even before reaching a physical point, much more personalized, interesting and that benefits both parties equally, allows you to anticipate the experience, including after he left and them to feel a unique connection to your business.
In these times, agility and the least amount of people in a place are the key, achieve it with Qmatic.
Remember that the first impression is the most important, so give your consumer the best impression.
The advantage of a digital kiosk is to control all the information that is provided to a consumer. You can choose from an easy-to-use Intro 5 kiosk to an intro 17.
Keep your staff well informed, give your consumer control from the moment they enter the facilities.
Display and signage
Present relevant messages and content that help your client perceive the information and waiting time in a different way. Help make the experience better with just content.
Qmatic te ofrece la posibilidad de cuidar el proceso y evitar que tu cliente sienta incertidumbre al llegar a tu negocio.
Qmatic offers you the possibility of taking care of the process and avoiding that your client feels uncertain when arriving at your business.
- Let your clients choose the appointment.
- Notify them when the day of the appointment approaches.
- Ensure they will be on time with notification just before the appointment.
- When the time comes, send a notification along with a link for a video chat.
- Once the appointment is made, continue the attention with messages or emails.
Today’s customer needs current solutions, the best is the integration of virtual queues with WhatsApp, now they will be able to track their ticket from a familiar, reliable app that they already know.
The WhatsApp queue experience allows you to:
- Contactless queue experience.
- Conversation in real time.
- Integration to digital signage for queue information.
- Live queue status and notifications on WhatsApp.
- Charts and reports.
Qmatic Orchestra 7
Qmatic Orchestra is the solution that integrates the entire experience, from appointment management to tour facilities.
With Orchestra 7 book appointments online. Once at your facility, you can choose to offer registration through a self-service kiosk, a reception, or provide both and let the customer decide which method to use.
- Notify your staff and your client.
- Improve staff productivity.
- Keep your client updated.
- Show relevant content on your facilities.